Frequently asked questions

You book online at a time that suits you, share a few brief details about your concern, then speak with Dr Ibitoye by secure video or in person. You’ll finish with a clear plan, a prescription, referral, or follow-up if needed.

Both. Most appointments are online by secure video for convenience, with face-to-face appointments available where an examination or in-person visit is the right approach. We’ll guide you on what suits your needs.

Yes. Dr Ibitoye has extensive paediatric experience, including frontline work in children’s emergency departments and a clinical role at Great Ormond Street Hospital. Children of all ages are welcome, and we offer reassuring guidance for parents.

Where clinically appropriate, Dr Ibitoye can issue a private prescription during your consultation. Some treatments or medications may not be suitable to prescribe remotely, in which case she’ll advise on the best next step.

A private GP service is not for emergencies. For urgent or life-threatening symptoms, such as chest pain, difficulty breathing, severe bleeding, or a medical emergency, call 999 or 111 immediately. Some complex or ongoing conditions may also be better managed through your NHS GP or a specialist, and we’ll always point you in the right direction.

Because most appointments are online, patients across the United Kingdom can be seen by video. Face-to-face appointments are available where appropriate, please get in touch or check at booking for current in-person availability.

Fees will be shown clearly at the point of booking. [PLACEHOLDER, confirm current fees and add here once finalised.]

Yes. Your personal and health information is handled confidentially. The regulated activity is provided by ThanksDoc, you can read how your information is collected, used, and protected in our Privacy policy.